Query:- While registering a DSC, the message 'The Digital Signature Certificate is already registered' is displayed. What should be my course of action?

Answer:-

A DSC cannot be registered by multiple users. The error message might mean that the DSC is already registered against another taxpayer. Ensure that the DSC belongs to you and the PAN and email ID are encrypted. However, the exception to this is, a Principal Contact may use the same DSC for registering DSC for both Individual and Organization. For other error messages pertaining to PAN mismatch and expiry of DSC, the PAN must be checked and a valid DSC should be registered respectively.

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